PopSockets Reviews

Delivery men from EViR was rudest person to run your day. Toxis delivery Service they absolutely awful!

I used this website to buy a few pop sockets for Xmas gifts (and one for myself!). They are expensive. BUT I do believe you get what you pay for and they are not only extremely good quality but also really pretty.

Ordered a custom made pop socket to go with my new phone case, was dispatched quickly and is absolutely perfect.

Website was extremely difficult to use and full of glitches. Had to try multiple devices and browsers before I finally got it to work (on my own). Reached out to their customer service and they told me 1. I couldn't call them because they "don't offer that service." 2. eventually, that they "couldn't help me" and that he "didn't have any trouble on his computer, he even tried to make it difficult and couldn't." Totally unprofessional, 0/5 stars for customer service. And a personal "f you" to Eduardo, the guy who told me "I can't even make it hard if I tried".

From order to delivery - 12 days for 2 custom popsockets from Netherland to Sweden. Looks great! No problem! No shipping confirmation though - only negative!

Bought my popsocket at tkmaxx. About £6
My phone has a hard glitter cover and it stuck perfectly. Been on there about 6 weeks.
Looked online to get some for family.
Found some they would like
Now every time i try to go on official website from any device- says its unsafe
Got one from Claires , but way more expensive- £25!!

Does not stick to the phone I bought the phone holder which arrived in an open box, both are useless and it was an expensive purchase I will try and use glue just to try and get some use of the phone holder

I just ordered the Bohemian MagSafe design for my iPhone 13 pro max last week and it just arrived. I am a bit sad because the design is faded and it looked like it was printed at the verge of ink running low. I just wish it has a more strong colour. The design is really nice and cute but the colours are not strong enough. This sad experience affects my decision in purchasing a MagSafe wallet from pop socket negatively.

Three times they f*ckd up my order in The Netherlands. Orders and payed with base and 3 times delivered without. Since returning them i hear nothing and waiting on my payment back. They don't respond to several emails. They don't have a customer service whatsoever. This bad, really bad. I want my money back.

Ordered to 26th May, still awaiting 24th June. Have contacted customer services twice with no reply. I would just use other companies, not worth the expense or the hassle given this seems to have happened often judging by other reviews

Ordering and delivery went well. The item is nice but when the thing is open and I’m using it it has ridges that are actually starting to dig into my fingers . I’ve started to alternate which fingers the pop socket goes between to avoid blisters forming. Not quite what I expected.

Absolutely shocking experience.
Had an order cancelled due to what they say is a licence issue, maybe if you offered some licenced images their would be something worth choosing.
The bad part is I had to chase why my order hadn't arrived a month after ordering to wait another 10 days for a reply to be told the money would be back in my account in a couple of days.
A month later I'm still waiting for my money and the customer support won't answer any of my emails asking when will it be returned.

I used to love Popsockets and when I first started using them about 4-5 years ago on my phone I haven't been able to use a phone without one - unfortunately the quality of the newer popsockets aren't are sturdy as the old ones and I have had to get replacements for a few of my recent purchases (although Popsockets have always been very friendly and quick to help me out with replacements when I have needed one).

Where do I start?? This company is awful. When you write to complain they lie and say they’ve shipped your order but they not. I’ve complained a couple of times now and only when do complain i receive an update in my order status. I’d never buy from here again and I’ll be telling all my friends not to either!

I had a good experience with this company and their customer service. Unfortunately UPS misplaced my package and their support were of no use whatsoever. When I explained the issue to popsockets via email, they were very understanding and took steps from their end to resolve the issue. I am extremely pleased with their response which was appropriate, courteous and prompt. For the record UPS is a garbage company and popsockets shouldn't be punished for the mishandling of their products by another party. 5 stars for popsockets 0 for UPS